An email in my inbox a couple of days ago heralded a surprising end to the iTunes Store audiobook debacle described in my previous post. It seems that Apple solved the faulty audiobook problem. (As an aside, I read elsewhere that "The god delusion" by Richard Dawkins was affected by the same problem as Hitchens—I'd love to think it was a theistic conspiracy.) All I had to do was update to iTunes 7.2.35. Apple had put the audiobook back in my download queue at no charge, and threw in four free songs as well. That's a big win for customer service.